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Global Business Support Services

As a Dale Carnegie Training franchisee, you receive direct assistance from our global business support team. Through our research and development, we help you achieve profitable business results with services such as: customized products, marketing support, training events, sales training, corporate advertising and field support teams.

The Marketing, Global Support Services and Franchising Departments work hand in hand with all franchisees to guarantee a profitable business venture for you.

Marketing Department

•	Advises and assists you in all aspects of marketing and advertising

•	Advises and assists you to the navigation of the corporate website and the sales site, while facilitating the creation of your own local website

•	Researches and develops catalogs, mailers, and invitations to help market your courses

•	In the U.S., sets up the company CO-OP Ad program to help make the system work for you

•	Creates customized advertisements to promote your products locally

Franchising Department

•	Advises and assists you with any problems/challenges/needs that your franchise may have

•	Coaches and trains you in your territory in the following key areas: – Sales training – Business plans – Financial analysis – Operational organization – Trainer recruitment and development

•	Helps you with – Contract issues – Staffing requirements – Office approval – TRP & GMP explanation and accountability

•	Visits your company on a regular basis to work with your team

•	Delivers you a full week program on franchise training

•	Gives you regular communication of company initiatives, new ideas and announcements

•	Arranges and assigns your Apprenticeship training

The Product and Trainer Development Department

•	Provides strategic measurement and evaluation tools

•	Gives information and assistance regarding accreditation of our products by third-party sources – ACCET (Accrediting Council of Continuing Education & Training; U.S.) – Continuing Education Units (CEUs) – ACE (American Council on Education; U.S.) – College Credit – Professional Associations (Accountants, Dentists, Architects, etc.)

•	Gives information and assistance regarding ISO certificates

•	Curriculum Directors that assist with development, design and delivery of Dale Carnegie Training products

•	Offers information and assistance in implementing our InfoAlly on-line training tool and e-learning projects

•	Schedules and deploys an internal instructor to your organization

•	Certifies all instructors

•	Supplies samples of manuals, proposals, business improvement results and translations

•	Extends a complete customization/tailoring service

•	Creates new products

For a comprehensive report on all of our business support services, please contact:

For US Locations:
Contact: Joseph Garcia, Senior Vice President of Franchising
Joe_Garcia@dalecarnegie.com, Phone: 631.415.9378, Fax: 631.415.9358

For Non-US Locations:
Contact: Joseph Garcia, Senior Vice President of Franchising
Email: Joe_Garcia@dalecarnegie.com, Phone: 631.415.9378, Fax: 631.415.9358

To become a part of the leading global organization for business training solutions contact:

For US Locations:
Joseph Garcia, Senior Vice President of Franchising
Joe_Garcia@dalecarnegie.com
Phone: 631.415.9378
Fax: 631.415.9358

For Non-US Locations:
Joseph Garcia, Senior Vice President of Franchising
Joe_Garcia@dalecarnegie.com
Phone: 631.415.9378
Fax: 631.415.9358

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